The etsy admin responder solved the problem but also gently scolded indicating that in future i should promptly mark the order complete explain any discrepancies in the note. They changed the order status without sending a notification to the buyer. I wrote to etsy admin and they were helpful eventually.
Is there an area in our account where we have to choose to receive email notifications when we get a sale or do we receive them. And i definitely don t want to turn off all notifications i use the mobile app to get alerts and i compulsively check my shop all day emails were just getting buried so i hoped i could just turn off the one order notification. Yeah from what everyone is saying it sounds like i ll just have to set up something in my mail program.
Click you avatar up top right then my settings and click around the subscriptions and notifications tab and notification settings. Notification for the new community space. The seller hasn t shipped the order yet or didn t update the order on etsy.
You ll see the shipping status to the right of your order. On the etsy app tap your order. Click purchases and reviews.
Click the your account icon. If you don t have an etsy account learn how to track your order.
